Campaign Builder Help Center

Hey 👋, Welcome to our Help Center

Browse our guides, tutorials, and tips to get the most out of Campaign Builder - whether you’re creating ads, managing feeds, or scheduling posts

AI Statics

Create high-performing statics with AI in seconds.

Social Media Paid

Create and manage paid social campaigns

Social Media Scheduler

Plan, schedule, and publish social content

SMS Marketing

Send targeted SMS campaigns with ease

Forms

Build and manage high-converting forms

Workflows

Automate tasks and streamline your processes

QR Codes

Generate and track dynamic QR codes

Audience

Manage and segment your customer data

Payment and Billing

Handle subscriptions, invoices, and payments

Popups

Design and trigger engaging website popups

Display Ads

Create and publish high-impact display ads

Account & Settings

Manage your account and platform settings

Feed

Connect and manage your product feeds

Catalog Ads / DPA

Automate dynamic product ad creation

Latest Help Articles

Step-by-step guides and insights to solve common challenges and make your campaigns more effective.

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Troubleshooting: Supplementary Feed & Dynamic Ad Image Issues

If you've connected Campaign Builder's feed as a supplementary feed alongside your Shopify catalog in Meta Commerce Manager, this guide covers the two most common issues that come up - products not showing DPA data, and ads that don't look like they're coming from Campaign Builder.
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How the extension keeps your catalog ads under your control

The Campaign Builder Chrome extension lets you choose which design shows for each product in your Meta catalog ads, right from Ads Manager. For that to work, Meta has to actually display the design you picked - and not quietly swap in one of its own automatic enhancements or rearrange your ad.
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Publishing Statics to Paid Ads and Social Media

Once you have generated your statics, you can publish them directly from the AI Statics window - without downloading files or switching tools. Campaign Builder connects to your Meta (Facebook and Instagram) ad account and social media scheduler, so you can push creatives live in a few clicks. Campaign Builder automatically detects which publishing options are available based on the statics you have selected. You will only see the options that match your current selection.
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Managing and Reusing Statics

Once your statics are generated, Campaign Builder gives you tools to organize, download, adapt, and reuse them efficiently. This article covers how to save, preview, download, and build on your existing statics.

Watch and Learn

Video tutorials and demos that walk you through features and workflows, so you can get things done faster.